How much is shipping?
For international orders (outside Portugal) the shipping is 6 Euros per package.
If I order 2 Fingerboard decks, do I have to pay 2 times shipping?
No. Shipping is calculated by weight, up to two Fingerboard decks, within the same order, we only charge one shipping (each deck package weighs 108gr, so until 250gr it’s the same price).
How long will it take for my order to arrive?
After your order, it will take aproximadly 3 to 4 days to prepare everything for shipping the package. Then it takes 3 to 15 working days (by information from Portuguese Post Office) to arrive to the destination. We have no control over shipping time due to each country’s customs. We ask you to be patient.
Can I choose where the order is going to be delivered?
For Security, Delivery will only be made to the address attached to the paypal of the person who payed. Please be sure that your address is correct in Paypal. We do not deliver to alternate addresses.
How would the order be delivered?
It will be delivered by post.
Is there anything else besides the Fingerboard deck that i bought?
Yes. As you can see in our pictures. 2 stickers, 1 poster, 1 certification card all in a cork box.
Can i choose the serial number of my Fingerboard decks?
No. Number comes in order that they are sold.
Can i pay by sending cash in the mail, Cheque or Bank Transfer?
The payments accepted are Credit card and Paypal. Credit card payments are made through PayPal, even if you don’t have a PayPal account.
Please check out how to pay without a PayPal account:
My order is damaged. Who’s responsible?
Our packaging provides full stability however we take no responsibility for lost or damaged packages due to bad handling of post office or mis-directed packages.
What happens if I’m not home when the delivery arrives?
If the post office’s dude doesn’t find you at home, he’ll leave you a pickup-card in your postbox with which you can collect your item at the respective post office.
Are the Logo Series a limited edition?
No, the Logo Series will be always present on the website.